Privacy Policy

Last updated: December 25, 2024

1. Introduction

Loggr is a mobile application developed and operated by Bliqo OÜ, an independent ("Indy") app developer registered in Estonia.

We respect your privacy and are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Estonian and EU data protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you use the Loggr mobile application and its related website and services (collectively, the "Services").


2. Company Information

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  • Legal form: Estonian Private Limited Company (Osaühing)
  • Country: Estonia (European Union)
  • Contact email: privacy@bliqo.app

3. App Distribution Platforms

Loggr is distributed exclusively through:

  • Apple App Store
  • Google Play Store

Downloads, payments, and subscriptions are processed by Apple or Google in accordance with their respective privacy policies. We do not have access to your full payment or billing information.


4. Information We Collect

4.1 Information You Provide

When using Loggr, you may provide:

  • Email address (for account creation and login)
  • App-generated content (e.g. logs, notes, or data you choose to store)
  • Support communications

4.2 Information Collected Automatically

We may automatically collect limited technical information, including:

  • Device type and operating system
  • App version
  • Anonymous usage and performance data
  • Crash reports and error logs

4.3 Payment Information

All payments and subscriptions are handled by Apple or Google.

We do not collect or store:

  • Credit card numbers
  • Bank account details
  • Payment credentials

5. Use of Firebase & Firestore

Loggr uses Google Firebase, including Cloud Firestore, as its backend infrastructure.

Firebase is used for:

  • User authentication
  • Secure data storage
  • Real-time syncing
  • App analytics and crash reporting

Firebase data is hosted on Google Cloud infrastructure and processed under Google's GDPR-compliant Data Processing Agreements.

Learn more: https://firebase.google.app/support/privacy


6. How We Use Your Data

We use your data strictly to:

  • Provide and operate the Loggr app
  • Authenticate users and secure accounts
  • Sync data across devices
  • Improve app stability and performance
  • Respond to support requests
  • Comply with legal obligations

We do not use your data for advertising or data brokerage.


7. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contractual necessity – to provide the Loggr service
  • Consent – where required (e.g. analytics, optional features)
  • Legitimate interest – app security, performance, and improvement
  • Legal obligation – accounting and compliance requirements

8. Data Sharing

We do not sell or rent your personal data.

Data may be shared only with:

  • Google (Firebase / Google Cloud)
  • Apple or Google (subscription validation only)
  • Essential infrastructure providers

All third parties are GDPR-compliant and act as data processors.


9. International Data Transfers

If data is processed outside the EU/EEA, appropriate safeguards are applied, including:

  • EU Standard Contractual Clauses (SCCs)
  • GDPR-compliant processing agreements

10. Data Retention

We retain personal data only as long as:

  • Your account remains active, or
  • Required to fulfill legal obligations

You may request deletion of your account and associated data at any time.


11. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Requests can be sent to: privacy@bliqo.app


12. Security

We use industry-standard security measures, including:

  • Encrypted connections (HTTPS/TLS)
  • Secure authentication
  • Restricted access controls

While we take strong precautions, no system can be guaranteed 100% secure.


13. Children's Privacy

Loggr is not intended for children under the age of 16.

We do not knowingly collect data from children.


14. Changes to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated revision date.


15. Contact

For privacy-related questions or requests:

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📧 Email: privacy@bliqo.app